Refund policy

 we want you to be fully satisfied with your purchase. If you are not completely happy with your order, please review our refund and return guidelines below.

1. Refunds

  • Once your return is received and inspected, we will notify you via email.

  • Approved refunds will be processed to your original method of payment within     [7 days].

  • Shipping fees are non-refundable, unless the return is due to our error (wrong or defective item).

2. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us first before sending your item back.

3. Return Shipping

  • Customers are responsible for return shipping costs.

  • If the return is due to an error on our part, we will provide a prepaid shipping label.

4. Late or Missing Refunds

If you haven’t received your refund within the stated time:

  1. Check your bank account again.

  2. Contact your credit card company or payment provider.

  3. If you’ve done this and still haven’t received your refund, please reach out to us.

5. Contact Us

For questions about refunds or returns, contact us at:
Lillian96988883@outlook.com